Frequently Asked Questions
Do I need a self hosted website?
Yes. Alice in Design designs only for self-hosted Wodpress.org websites.
How do I set up a self hosted WordPress website?
You’ll need to purchase your domain name and an hosting service. Once you have your hosting account purchased, you’ll need to install the WordPress platform in your hosting account. Look for an application usually called 1-click WordPress Installation. Click on it to get WordPress installed. Once you have WordPress installed then you are ready to start working with me!
If you don’t have any idea about which hosting service is ideal for you I highly recommend Tiger Technologies as hosting and domain provider. They offer a package for $9.95 per month if you pay yearly, maybe a bit more expensive than other providers but it’s definitely worth the money. Out of all the hosting providers that Alice in Design has worked with, Tiger Technologies is probably one of the best, especially in regards to their great customer service. They come with a solid and professional setup with high care for the security and privacy aspects. Another reliable hosting service I recommend and has a very good value for money is Siteground. They offer a start up plan at $3,95 (excl. vat).*
*Disclaimer: The links above are affiliate links. This means I may earn a commission if you purchase through those links. But rest assured that I only recommend products that I use myself and that I truly love, so you can have the best possible service.
Does Alice in Design work on other platforms, like Joomla, Drupal, WordPress.COM or Blogger?
No, Alice in Design only provides designs for the self-hosted WordPress.org platform.
What payment methods do you accept?
I accept payments via credit or debit card, or via bank transfer. All prices are displayed and billed in Euro.
How does the payment process work?
The project starts with a 50% deposit that will be due when you and I sign an Agreement and needs to be transferred before I begin to design your website. The remaining 50% of the total amount will be due immediately after you approve the final design. Your website will then be installed and launched.
What are your typical turnaround times?
It generally takes between 2-8 weeks, depending on the size of your project, to complete your design from start to finish. However, this time-range will vary from project to project.
Do you offer maintenance plans package?
Yes. Alice in Design offers a basic maintenance plan. This plan is designed as an add-on service applicable to websites that are built and developed by Alice in Design. The basic maintenance plan is not applicable to websites not designed by Alice in Design.
The basic maintenance plan includes updates to the WordPress.org platform, plugins and themes, website security setup and regular security scans. The basic maintenance plan does not include editing or uploading of content and/or any structural changes to the layout of your website. For major content or structural changes, site migration and/or any other updates which are not covered in the basic maintenance, I will apply my current hourly rate: EUR 60/hour. Contact me to get a yearly subscription to our basic maintenance plan.